Privacy Policy

1. Introduction

Last update: February 13, 2025.

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service, and informs You of Your rights and how the law protects You.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Interpretation and definitions

2.1 Interpretation

Words whose initial letters are capitalized have meanings defined under the following conditions.

2.2 Definitions

For the purposes of this Privacy Policy:

Account – a unique account created for you for the purpose of accessing Our Service.
Company (referred to as „the Company,“ „We,“ „Us,“ or „Our“) – PAULA FINES – MEDICAL CENTER EOOD, Ovcha Kupel 2 residential complex, Srebrni Zvantseta Street, block 22, entrance B..
Cookies – small files placed on your device containing data about your browsing history.
Device – any device that can access the Service (e.g., computer, mobile phone, tablet).
Personal data – any information relating to an identified or identifiable person.
Website – Paula Fines, available at paulafines.bg.
You – the person who accesses the Service.

3. Collection and use of personal data

Types of data collected

Personal data

While using Our Service, we may ask you to provide us with certain information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

Email address
First and last name
Phone number
Usage data

Usage data

Usage data is collected automatically when using the Service.

This data may include information such as Your device's IP address, browser type, browser version, pages you visit, date and time of visit, time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service through a mobile device, we may automatically collect information such as mobile device type, unique identifier, IP address, operating system, mobile browser type, and other diagnostic data.

4. Tracking technologies and cookies

We use cookies and similar tracking technologies to monitor the activity of Our Service and store certain information.

You can set your browser to refuse all cookies or notify you when a cookie is being sent. If you do not accept cookies, some parts of our Service may not function properly.

Types of cookies we use:

Necessary cookies – for verification and prevention of fraudulent activities.
Cookies for accepting the cookie policy – to preserve your choice regarding the use of cookies.
Functional cookies – to save your preferences (e.g., language or login details).

For more information, please visit our Cookie Policy.

5. Use of personal data

The clinic uses Personal data for the following purposes:
✔ To provide and maintain the Service
✔ To manage your account
✔ For the performance of contracts
✔ To contact you by email, phone, or SMS
✔ To send news, special offers, and service information
✔ To analyze the use of the Service
✔ For business transfers (e.g., mergers or acquisitions)

6. Retention and transfer of your personal data

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.
Your information may be transferred and stored outside Bulgaria if this is necessary for the provision of the Service.

7. Your rights

According to The General Data Protection Regulation (GDPR), you have the right to:
✔ Access, correct, or delete your personal data.
✔ Objections to processing of your data.
✔ Request data portability (to receive a copy in a structured format).
✔ Submit a complaint в Commission for Personal Data Protection (CPDP).

For questions or inquiries regarding your personal data, please contact us.

8. Data security

We use encryption and secure servers, to prevent unauthorized access to your data.
However, No method of transmitting data over the Internet is 100% secure..

9. Do Not Track (DNT) Policy

Our Service does not react DNT requests from browsers.

10. Personal data of children

We do not knowingly collect personal data from individuals under the age of 13..
If we become aware that we have collected such data, we will delete it immediately.